We happily shipĀ to most countries in EuropeĀ through our partners Batch logistics and DHL
All packages are shipped from our warehouse inĀ Lisbon, Portugal
Shipping within the EU
Within the EU, we ship toĀ France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Slovakia, Slovenia, Denmark, Estonia, Finland,Ā Latvia, Malta, Poland, and Sweden.Ā
Your order will be shipped maximum two days after your order by our partner Batch Logistics. The couriers we use are Batch LogisticsĀ (Lisbon), CTT Expresso (Portugal & Spain) or DHLĀ GoGreenĀ Express International (carbon-neutral) for all other countries.Ā
Shipping outside EU
Within Europe, but outside the EU, weĀ ship to the UK, Norway, Switzerland, San Marino, and Monaco. The courier is DHL.Ā
As a customer outside the EU, you are responsible for gathering the information you need with regards to customs and toll, as this is specific to each country.Ā
Shipping costs
The shipping costs are curated specifically to your destination and the weight of the package, and you can get a full overview of the costs during checkout.Ā
Tracking information
You will receive an automatic email with your tracking number as soon as your order leaves our facilities. Give it some hours before check it - it may not appear immediately on the system.Ā
If you didn't receive your product in the estimated time please and email us.
Changing your shipping information
If you for any reason need to change your shipping details, please contact us through the chat option or by email post@radicalbroccoli.com
Customers responsibility
As a customer, you are responsible for monitoring the status of your package. Radical Broccoli is not responsible for delivering the notification upon the packages arrival. If you are not at home at the agreed delivery time, do not pick up the goods or refuse to receive them, the goods will be returned.Ā
If you do not receive any shipping updates by email, please contact us at post@radicalbroccoli.com, and we will resolve the issue.Ā
